Product Manager
Remote
Full Time
Experienced
Product Manager Position Summary SMG's Ignite® platform transforms how global brands act across brand, customer, and employee experiences, turning real-time data into measurable business outcomes.
The Product Manager leads one of our core product areas, and is responsible for translating SMG's product vision into a prioritized, outcomes-driven roadmap that creates tangible value for clients and the business. This is a hands-on, mid-level individual contributor role that has a direct impact to SMG's strategy.
You will partner daily within a trio model that includes Engineering and Design, to lead discovery, prioritization, and delivery for your domain roadmap. You will also work closely with cross-functional stakeholders across Customer Success, Sales, Operations, and Marketing to ensure alignment and release effectiveness.
This is a hands-on, mid-level individual contributor role that has a direct impact to SMG's strategy. You will partner daily within a trio model that includes Engineering and Design, to lead discovery, prioritization, and delivery for your domain roadmap. You will also work closely with cross-functional stakeholders across Customer Success, Sales, Operations, and Marketing to ensure alignment and release effectiveness.
Responsibilities Product Strategy and Roadmap
• Own the domain roadmap with a clear point of view on what to solve and why, connecting client impact and SMG's goals into a prioritized, outcomes-driven plan.
• Prioritize with transparency: decide what gets built and when and communicate the reasoning and trade-offs clearly to stakeholders.
• Break complex problems into MVPs and now, next, later sequencing that delivers early value and continued progression over time.
Data, AI, and Platform Thinking
• Champion data as a product and understands how to make complex data actionable for clients
• Technical thought partner who understands how data moves from source through ingestion, transformation, governance, and consumption.
• Define the success metrics that matter and use them to guide iteration and demonstrate value.
• Leverage AI and machine learning solutions, including generative AI, predictive modeling, and agentic workflows, to creatively solve real client problems.
Discovery and Market Intelligence
• Lead discovery through client interviews, usability tests, and behavioral analytics to surface validated problems worth solving.
• Stay sharp on the competitive landscape and industry trends to pressure-test roadmap assumptions and spot emerging opportunities.
• Partner with Customer Success and Sales to keep the voice of the customer as a continuous input into what the team builds.
Balance delivery across bugs, incremental enhancements, and net-new capabilities while staying aligned with peer Product Managers on sequencing and cross-domain dependencies.
• Collaborate with Marketing, Customer Success, and Sales to ensure release readiness and drive adoption of new capabilities.
Requirements: Education and Experience
• Bachelor’s degree or equivalent work experience required.
• 3+ years’ product management experience in a SaaS or technology environment.
• Experience owning data-rich or insight-driven products, such as analytics platforms, reporting tools, or AI powered applications, is strongly preferred.
The Product Manager leads one of our core product areas, and is responsible for translating SMG's product vision into a prioritized, outcomes-driven roadmap that creates tangible value for clients and the business. This is a hands-on, mid-level individual contributor role that has a direct impact to SMG's strategy.
You will partner daily within a trio model that includes Engineering and Design, to lead discovery, prioritization, and delivery for your domain roadmap. You will also work closely with cross-functional stakeholders across Customer Success, Sales, Operations, and Marketing to ensure alignment and release effectiveness.
This is a hands-on, mid-level individual contributor role that has a direct impact to SMG's strategy. You will partner daily within a trio model that includes Engineering and Design, to lead discovery, prioritization, and delivery for your domain roadmap. You will also work closely with cross-functional stakeholders across Customer Success, Sales, Operations, and Marketing to ensure alignment and release effectiveness.
Responsibilities Product Strategy and Roadmap
• Own the domain roadmap with a clear point of view on what to solve and why, connecting client impact and SMG's goals into a prioritized, outcomes-driven plan.
• Prioritize with transparency: decide what gets built and when and communicate the reasoning and trade-offs clearly to stakeholders.
• Break complex problems into MVPs and now, next, later sequencing that delivers early value and continued progression over time.
Data, AI, and Platform Thinking
• Champion data as a product and understands how to make complex data actionable for clients
• Technical thought partner who understands how data moves from source through ingestion, transformation, governance, and consumption.
• Define the success metrics that matter and use them to guide iteration and demonstrate value.
• Leverage AI and machine learning solutions, including generative AI, predictive modeling, and agentic workflows, to creatively solve real client problems.
Discovery and Market Intelligence
• Lead discovery through client interviews, usability tests, and behavioral analytics to surface validated problems worth solving.
• Stay sharp on the competitive landscape and industry trends to pressure-test roadmap assumptions and spot emerging opportunities.
• Partner with Customer Success and Sales to keep the voice of the customer as a continuous input into what the team builds.
Balance delivery across bugs, incremental enhancements, and net-new capabilities while staying aligned with peer Product Managers on sequencing and cross-domain dependencies.
• Collaborate with Marketing, Customer Success, and Sales to ensure release readiness and drive adoption of new capabilities.
Requirements: Education and Experience
• Bachelor’s degree or equivalent work experience required.
• 3+ years’ product management experience in a SaaS or technology environment.
• Experience owning data-rich or insight-driven products, such as analytics platforms, reporting tools, or AI powered applications, is strongly preferred.
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